NHIA enrolment portal fully restored and operational
By Ojoma Akor
The National Health Insurance Authority (NHIA) says its enrolment portal is now fully restored and operational following the temporary delay caused by a financial process issue affecting National Identification Number (NIN) verification during the interface with the National Identity Management Commission (NIMC) system.
In a statement Thursday, the agency said throughout the period of disruption, all other NHIA digital services remained available and continued to operate smoothly, including:
- Change of healthcare facilities.
- Change of Health Maintenance Organisation (HMO).
- Renewal of insurance premiums for GIFSHIP and other programme enrollees.
- Confirmation of enrollee names in the current register and related services.
It said given the critical importance of accurate enrolment to the success of health insurance implementation, the NHIA continues to adopt a careful and thorough approach to ensure the integrity and reliability of all its processes.
The agency also said it sincerely regrets the inconvenience and stress the temporary disruption may have caused.
“The NHIA is working diligently to strengthen its systems and processes to avoid a recurrence,” it said.
